Nurun Najah Tarmidzi, Masri Abdul Lasi, Rosnizah Shaari

DOI: 10.26480/ess.01.2023.32.35

ABSTRACT
Institutional performance in Petaling Jaya, Selangor, was investigated through a focus on performance appraisal. It looked into how performance reviews affect employees’ dedication, what factors go into creating a positive review, and how that impacts the organization’s bottom line. This study relied on original data collected from a representative sample of residents in the study area. Data collection strategy included a questionnaire. A total of 120 questionnaires were sent out to respondents, and after 96 were collected, it was determined that they were usable. Descriptive and inferential statistics were used to analyze the collected data. The results showed that an efficient performance appraisal system has an effect on staff loyalty (2 = 75.004, p.000). The chi-square test revealed that performance reviews have an effect on an organization’s output (2 = 43.103, p = 0.000). Similarly, evidence suggested that the halo effect and the culture of an organization might have an impact on performance reviews. According to the results of the study, the efficiency of an organization’s performance appraisal system is correlated with that system.’

KEYWORDS
performance appraisal, employee’s commitment, organization performance