CYBERBULLYING: IDENTIFICATION OF FACTORS AFFECTING THE QUALITY OF HIGHER EDUCATION IN INDONESIA
The use of cell phones has undergone a rapid change and will continue to change. Previously used for voice communication in the 1980s, now mobile phones have various functions so that they are known as smartphones. The various functions of this smartphone are not only used for a positive purpose, but also create new problems, such as cyberbullying. Cyberbullying is a type of social abuse by utilizing electronic gadgets such as smartphones. The growing population of smartphone owners among students raises new problems in the classroom. Misuse of smartphone use, especially in the perspective of cyberbullying, can result in disruption of the quality of learning in the classroom and the academic atmosphere on campus. Compared to traditional bullying, cyberbullying can happen anywhere and anytime. Text, photo or video information used in cyberbullies can be delivered directly to the target person. This research aims to study the factors why students conduct cyberbullying and the effects of cyberbullying. The result of analysis shows enough evidence that there is a misuse in the use of smartphones when in the classroom. Various factors have been identified such as high frequency of smartphone usage which is not related to lessons in class, chatting in social media and bullying for fun or joke. The negative effect of cyberbullying is mostly feel humiliated followed by worried and isolated. The results of this research help higher education institutions to anticipate the impact of smartphone use among students earlier and take appropriate steps or policies to maintain the learning process and quality learning atmosphere.
Cyberbullying, higher education, cell phones, student behavior.